babydaybook

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Paid for pro, didn't get it after phone reset...

thundersoul
Thu, 02 Aug 2018 23:22:55 GMT

Hi! I have the pro, but it won't install on my device after a factory reset. It just installs the basic with all the ads and there is no option to restore the paid version. It keeps asking me to purchase pro. How can I get my pro version back? Thanks!

babydaybook
Fri, 03 Aug 2018 08:24:47 GMT

Hi, Pro version should work on all devices where the Google account which was used to purchase the Pro version is connected. If the app did not enable Pro version, please go to "Upgrade to Pro" menu tap on the "Upgrade to Pro" button. Don't complete a new purchase, the app should detect your previous purchase and enable Pro version automatically.

thundersoul
Wed, 27 Mar 2019 09:41:29 GMT

Never got an answer to this one...

thundersoul
Wed, 27 Mar 2019 09:42:27 GMT

Oh nvm looked like I did.... it came with a second account free... this one. I exit to claim that back...

thundersoul
Wed, 27 Mar 2019 09:42:47 GMT

Want not exit... :)