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Sync issue again ! !!

Tue, 01 Oct 2019 23:17:58 GMT

and we pay a premium account!

Tue, 01 Oct 2019 23:19:30 GMT

come on developers please make sure it won't happen again. I think we care more about sync than new features.

Tue, 01 Oct 2019 23:20:14 GMT

2 months since I got the app, already the third time with sync issue.

Tue, 01 Oct 2019 23:21:10 GMT

I'm experiencing the same issue. I'm using an android device, my wife is using an iPhone.

Tue, 01 Oct 2019 23:25:51 GMT

Same problem with sync issue. Whats wrong with your server?

Tue, 01 Oct 2019 23:28:48 GMT

same here. so frustrated

Tue, 01 Oct 2019 23:36:24 GMT

Yup having sync issue on our end.

Tue, 01 Oct 2019 23:44:09 GMT

Developer, please be responsible to the app you designed and the users who trusted you. Please fix it even if its at wee hours since you know you have users around the world. Its not fair for us to sit and wait for this to happen when we trusted this app and use it as part of our lifestyle.

Tue, 01 Oct 2019 23:46:48 GMT

Same issue. Say no internet connection but clearly there is.

Tue, 01 Oct 2019 23:49:53 GMT

Same here. Seems global and cross platform, hence server issue..

Wed, 02 Oct 2019 00:00:15 GMT

Besides with over 1M downloads on Google Play alone (prolly same on Appstore) and in-app purchases you can afford a stable server, can't you

Wed, 02 Oct 2019 00:08:48 GMT

Same here... sad

Wed, 02 Oct 2019 08:07:35 GMT

We're working on sync improvements and you may notice temporary sync delays. These optimizations should be implemented in the nearest future and sync will be much faster. Sorry for any inconvenience this may have caused you.

Wed, 02 Oct 2019 10:37:27 GMT

Thanks for replying. We just need to be kept informed so we know that you are aware of the issue.